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eConsult

Next time you need an appointment you could save time by starting an online consultation by clicking the red 'Get Started' button above.

 We’ll get back to you by the end of the next working day and you might not even have to come in to the surgery. You can do it anytime, anywhere, even on your mobile.

See the video below for more details





You can now call our Prescription Ordering Direct designated telephone line to order your repeat prescription.

 

Call 01752 398533 or Text the word “REPEAT” to 66777

when you have seven days’ supply left and one of the team will call you back within 1 working day.

 

Please click the below link for further information

https://devonccg.nhs.uk/health-services/medicines-and-treatments/information-for-healthcare-professionals/prescription-ordering-direct-pod



Improved Access for Patients Across Devon

Routine evening and weekend GP appointments are now available.  

Please call 01392 822354 to book an appointment .


Welcome to Knowle House Surgery

At Knowle House Surgery in Crownhill the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor srgery, childhood vaccinationsand well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


You Can Now Book Blood Test Appointments Online

In addition to the GP appointments which are available to book through SystmOnline, you can now book an appointment for a blood test.

Please make sure that a member of our clinical team has asked you to book in for a blood test and then simply choose an appointment in our dedicated appointment sessions.

All blood tests are taken before 11am in order for them to be collected by the NHS Courier, who collects samples from us each morning.

If you are not registered to use our online patient services, please visit the reception desk.


New - Patient Access to Resource Hub Including Video Library

We are pleased to direct you to a new patient resource hub, designed for patients living in West Devon.  This website will give you access to online resources including videos about common ailments, what to expect when referred to the hospital for some investigations, healthcare advice and support in managing your future health.

After seeing a doctor or nurse at Knowle House, you may be asked to follow the link below and watch a video or access other information and advice as part of your treatment plan.

Please contact the practice if you have any difficulties using this new resource.  Click on the link below to visit the website.

Western Locality Resource Hub


Come and visit our

Automated Health Monitor

Please ask at Reception if you would like help using our Health Monitor which can be found in Room A at Knowle House.

 The Monitor will record your height, weight and blood pressure.  It can also record information about your lifestyle such as smoking habits.

 You can use the Health Monitor when asked to by a member of our Clinical Team or each time you visit the surgery.

 The Health Monitor will print a ticket for your information and will enter the results in your medical record.  

 Using the Health Monitor can assist you in managing your own long term medical conditions and can save us valuable nurse appointments.

 Ask at Reception if you would like assistance in using the Health Monitor today.


CQC Inspection Report

Click here to view the full report


Please register for our online services by visiting Reception.  Please note that this is our preferred method for requesting your repeat medication.

Click to follow the link to login to online services

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Electronic Prescription Service

We would like to send prescriptions electronically to your nominated Pharmacy.

This means that you would not need to come to the practice to collect your prescriptions.  we can send them electronically to a Pharmacy close to where you live, work or shop.

Please speak to your preferred Pharmacy today.

EPS logo



FRIENDS & FAMILY TEST

Please leave us your feedback at www.iwantgreatcare.org


(Site updated 04/09/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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