You can now call our Prescription Ordering Direct designated telephone line to order your repeat prescription.

Call 01752 398533 or Text the word “REPEAT” to 66777 when you have seven days’ supply left and one of the team will call you back within 1 working day.

Please click here for further information

Certain long-term medications are available on repeat prescription, at the discretion of your doctor. Please use the tear-off counterfoil attached to your prescription to re-order medication, giving at least 3 working days notice. You can post your request, enclosing a SAE, if this is easier.

You can also order repeat prescriptions online.  Please ask at reception to register for our online services.  If you have already registered for SystmOnline, please follow the link at the top of this page.

Prescription requests cannot be taken over the telephone as serious mistakes can happen this way.

Patients on long-term medication need a regular check up. Your doctor will advise you how often this should be and, if your check up is overdue you will be reminded when you re-order your medication.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.00
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.