Appointments
Routine appointments
The quickest way to find out if you need to see a doctor is via a SystmConnect consultation. If you submit the consultation you will receive a response by the end of the next working day, your consultation will be triaged and placed with the most appropriate clinician.
In order to provide appointments to those who need them on the same day, there will be a duty doctor each day. The duty doctor will not be pre-booked and can provide same day assistance.
As each doctor will take their turn as duty doctor, we will not be able to guarantee which GP you will see if you make a request for same day assistance. Please also bear in mind that the duty doctor on some days will be a locum doctor.
We also recognise the difficulty of ringing for an appointment first thing in the morning, however we request that all calls for same day appointments and home visits are made as early on the day as possible. To book a Home visit please click here : Start Online Consultation (tpp-uk.com) You will find a home visit request under ‘Other medical request’.
Cancelling your appointment
If you no longer need, or cannot keep an appointment, please let us know so someone else can be seen in your place.
Failure to attend booked appointments
If patients fail to attend a booked appointment 3 times in the same year without a good cause, the practice will consider the removal of that patient from the list.
Extended Access
A small number of clinic times are available by appointment only between 18:00 and 20:00, there is also some availability on some Saturdays. If these appointments are more convenient for you, please ask when submitting your consultation. Please be aware that no telephone service will operate during these hours.
Home Visits
Home visits are made on completion of morning surgeries, in cases of genuine medical need. Please telephone before 10:30 whenever possible and be prepared to give medical details to the receptionist. You can also submit a home visit online now : Start Online Consultation (tpp-uk.com) please navigate to ‘Other medical requests’ you will find a home visit consultation button there.
For medical emergencies please contact 999
